Buy Online Pick Up In Store (BOPUS)
End-to-End In-Store BOPUS Management
eCommerce is an increasingly important part of the multichannel retail mix. The option for customers to order goods online and then collect them from a local store is very convenient.
Peak-Ryzex's IM2 BOPUS module can be used to track and handle eCommerce goods once they are in store, receiving the items from the e-fulfilment center, sorting them into customer orders, recording the critical customer handover and handling any returns or store absorption on uncollected orders.
The solution process includes:
- Put Away
- Customer Identification
- Pick/Remote Pick
- Customer Handover
- Customer Signature
- Non-Collection & Returns
Peak-Ryzex's IM2 BOPUS software delivers a solution for all these requirements, accurately managing the process from receiving through to customer handover. Its industry-leading efficiency means you never have to keep your customers waiting.
IM2 BOPUS is designed to work across a variety of mobile devices, providing a flexible solution to meet the varying demands of in-store operations.