Paper Handling Equipment Service Options

Nationwide Onsite Repair and Maintenance

Peak-Ryzex offers various paper handling equipment and roll feed system service options and response times for onsite support, time and materials repair, installation and custom programs so you can select the maintenance plan that supports your business objectives.

Peak-Ryzex provides nationwide onsite repair services on bursters, detachers, decollators, paper shredders, paper folders, check signers/imprinters, paper joggers and barcode document readers.

For immediate assistance: 1-800-PEAK-FIX (800-732-5349)

Onsite Repair

Peak-Ryzex provides nationwide onsite repair and maintenance services throughout the US and Canada. We understand mission critical applications and have many customers utilizing our 24 x 7 coverage option with a 4-hour response.

Onsite repair options include:

  • Next-business day response
  • 4-hour response
  • 24 x 7, including 4-hour response
  • Time and material
  • Equipment installations and de-installations
  • Custom programs

Peak-Ryzex's onsite service is as easy as 1-2-3...

1

Customers call 800-PEAK-FIX and place a request for service by providing the equipment serial numbers.

2

The Peak-Ryzex Customer Service Engineer contacts the customer by phone within one (1) hour of dispatch to confirm the problem and provide an arrival time.

3

A Peak-Ryzex Customer Service Engineer (CSE) is dispatched to the customer’s site to perform the repair and maintenance services.