Printhead Protection Program

With Peak-Ryzex’s Priority Gold printhead replacement program, when you purchase an annual consumables blanket contract and an annual maintenance contract with your printer, you receive replacement printheads at no cost. If a printhead fails during the contract period when using the media purchased under the blanket agreement, a factory-trained Peak-Ryzex Customer Service Engineer will replace it at no charge.

Since a single printhead can equal or exceed the cost of an annual maintenance contract, it’s a win/win arrangement. You receive all the benefits of a Peak-Ryzex annual maintenance and blanket consumables contract, plus the peace of mind that your printer and consumables partner is always at your service.

Example return on investment:

• Without the Peak-Ryzex Priority Gold program, the replacement printhead cost on Printer X is $575 and onsite installation and travel costs average $350, depending on location.
• An annual maintenance contract on printer X is $600.
• With Peak-Ryzex’s Priority Gold program, you would save $325 with your first replacement printhead. It’s that easy to save money!

With Peak-Ryzex Priority Gold, we match your consumables and printers so that they work together, and you have a single point of contact for print operations service and support.

Here’s how it works:

• Priority Gold is available on new annual consumables blanket contracts and new annual maintenance contracts, or upon renewal of existing contracts.
• A $5,000 minimum blanket consumables order coupled with a Peak-Ryzex service contract on the printer is required to qualify.
• Use of non-Peak-Ryzex consumables or improper maintenance of printheads will void the agreement.
• After qualifying for the Peak-Ryzex Priority Gold program, when a printhead needs to be replaced, simply call 800-732-5349 (PEAK-FIX) and a service technician will be on the way — with a new printhead in hand.

With a printhead protection program from Peak-Ryzex, you get peace of mind. You receive an uninterrupted flow of supplies — reducing paperwork, inventory, and downtime. Price protection throughout the full term of the agreement makes budget forecasts easier. And Peak-Ryzex’s single- source responsibility eliminates finger-pointing.

Peak-Ryzex’s Priority Gold Program is simply the best way to ensure you receive high quality consumables at a fixed price. Contact Us.